Bonus Tools, Included with Every Plan
Some people love dashboards. Some people just want their calls answered. We’re good with both. Every PATLive plan includes a bonus suite of helpful self-service tools that give you visibility, control and flexibility whenever you want it. Fine-tune your service with advanced features, make updates in seconds using the convenient web app and manage it all on the go with PATLive mobile app. They're there when you need them – and out of the way when you don't.
Full Control, Zero Complexity
Call Routing
Ensure every call counts with smart routing that guides every caller to the right destination —whether that’s a live receptionist, your team or a convenient voicemail box. Use schedules to route calls based on time of day or day of week.
Auto Attendant/IVR
Create a customized phone menu with personalized greetings and menu options. Let callers select the person, department or service they need before your routing rules take over.
User Statuses
Let receptionists know who’s available, busy or away so every caller receives the right response at the right time.
Users & User Groups
Take the guesswork out of call management with user and group settings that route calls according to your preferences.
Phone Extensions
Make every call more efficient with smart extensions that connect callers to the right destination on the first try.
Custom Phone Numbers
Give your business a dedicated local or toll-free number for calling and live receptionist support or texting – all in one place. Using a consistent business number improves answer rates and maintains a professional presence on every call.
Call Recordings
Turn every conversation into an opportunity to improve with on-demand call recordings available from any device.
Voicemail Boxes
Add unlimited voicemail options for individuals, teams or departments to ensure every message is captured.
Spam Call Blocking
Add unlimited voicemail options for individuals, teams or departments to ensure every message is captured.
Contact Management
Keep your team and receptionists in sync with a centralized contact hub that puts essential information at everyone’s fingertips.
Analytics & Reporting
Know your numbers, improve your process and keep costs in check with easy-to-use, actionable analytics.
Text Messaging
Turn quick questions into quick solutions with easy two-way texting from your dedicated business number.
Web & Mobile Apps
Access Your Tools Suite Across Devices
In the Spotlight
Plot Twist: Your Business Number Texts, Too.
Frequently Asked Questions
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.