PATLive

Posts by: PATLive Team

Here’s Why Every Home Service Business Needs an Answering Service

If you own a home service business, this one’s for you. For most home service...

33 of the Best Ever Quotes on Gratitude

It’s been about six months since Thanksgiving, and it’s the perfect time to reflect on...

Customer Touchpoints

The Importance of Touchpoints in the Customer Experience

The way your customers experience your business is paramount to your success. Focusing your attention...

customer experience impacts the bottom line

Customer Experience Fundamentals Every Business Owner Should Know

Your Customer Experience: Starting and running your own business is no easy task. The fact...

PATLive virtual receptionists

5 Worthwhile Ways a Virtual Receptionist Helps You Achieve More

Productivity is a struggle for small business owners. Distractions – like a ringing phone –...

34 Customer Service Stats You Can’t Afford to Ignore

We all understand the basic value of customer service, knowing that if we aren’t able...

Bots

Here's What you Need to Know About Bots

Bots are a hot topic in the tech and business world right now. If you...

Human Support 24/7 for your employment law firm.

Customer Service: The Value of Getting a Human on the Phone

No one should have to prep their nerves to place a phone call to a...

call management: Call flows

[Infographic] How to Craft the Ultimate Call Flow

Call Management: The phone is the cornerstone of your business. Not only does it connect...

Hiring Outsourced Labor: A worker doing their job in their virtual office.

5 Tools Every Virtual Office Needs to Succeed

Embracing the Digital Shift: How to Master the Virtual Office Landscape: I am at work,...