PATLive

Posts by: PATLive Team

Ted Talks: Ideas worth spreading

5 Ted Talks That Will Make You A Better Communicator

Understanding and speaking without double negatives is communication 101. If we want to be taken...

Snagging the millennial real estate client.

How to Snag a Millennial Real Estate Client

The Millennial Real Estate Client It’s time for our obligatory post about everyone’s favorite generation...

Legal Industry Customer Service Fundamentals

Customer Service Fundamentals To Make You A Better Lawyer

Let’s face the facts: lawyers don’t necessarily need to practice fundamentals of exceptional customer service....

Virtual Receptionists at work

Here’s Why Your Business Needs to Use a Live Receptionist

Live Receptionists: All of your hard work is paying off. You’ve taken your company from...

Customer service is the new wave of marketing

Customer Service is the New Wave of Marketing

The New Wave of Marketing: I am a marketer by trade. There. I said it....

Hiring Outsourced Labor: A worker doing their job in their virtual office.

5 Things You Must Consider When Outsourcing Labor

So, you think you can dance? Oh, wait. That’s for a different blog.So, you think...

live receptionist

3 Undeniable Reasons Your Business Needs a Live Receptionist Now

You’ve taken your company from a tiny, one-person show operating out of your basement and...

Social media customer service

Mean Tweets! Tips for Managing Customer Complaints on Social Media

Social Media Customer Service You just got a notification that your business received a tweet....

customer service tools on a computer screen

5 Customer Service Tools You Should Be Using

We love customer service tools and software at PATLive. They make our jobs easier and...

Getting Personal With Customers

Beyond Incentives: 3 Ways of Getting Personal With Your Customers

Getting Personal With Customers: The power of human connection is undeniably strong. From the moment...