Understanding and speaking without double negatives is communication 101. If we want to be taken...
The Millennial Real Estate Client It’s time for our obligatory post about everyone’s favorite generation...
Let’s face the facts: lawyers don’t necessarily need to practice fundamentals of exceptional customer service....
Live Receptionists: All of your hard work is paying off. You’ve taken your company from...
The New Wave of Marketing: I am a marketer by trade. There. I said it....
So, you think you can dance? Oh, wait. That’s for a different blog.So, you think...
You’ve taken your company from a tiny, one-person show operating out of your basement and...
Social Media Customer Service You just got a notification that your business received a tweet....
We love customer service tools and software at PATLive. They make our jobs easier and...
Getting Personal With Customers: The power of human connection is undeniably strong. From the moment...